At Chicwish, we strive to provide excellent customer service to all our customers. To ensure that you receive the support you need as quickly and efficiently as possible, we have put together the following guidelines:
Before contacting our customer service team, we encourage you to try using our chatbot feature. It's an efficient and quick way to find solutions to frequently asked questions and concerns.
If you cannot find an answer for your question in the FAQ section, please leave us a message of your question in the chat and we will reply you back with email in 1 working day.chat with us chat with us
Please avoid using school or company email addresses when you leave a message for us
Please avoid using school or company email addresses to prevent mailbox system rejections. Check your spam folder or resend from a public mailbox like Gmail if you don't receive a reply within 48 hours.
We hope that these guidelines will assist you in getting the support you need as quickly and efficiently as possible. Thank you for choosing Chicwish, and we look forward to serving you!